Coronavirus

Our patients may be aware that a new infection has been detected in Wuhan, China

The practice has attached below important advice for patients to follow if they suspect they may have contracted the Coronavirus

PLEASE DO NOT ATTEND THE SURGERY, AND FOLLOW THE ADVICE WITHIN THE POSTER

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How can I access an NHS Dentist in an emergency or out of hours?

If you have a dentist:  Contact that practice directly for advice. If the practice is closed an answering machine message will provide details of how to access treatment urgent care.

If you do not have a dentist:  Those who do not have a regular dentist that they routinely visit there is a dedicated urgent dental service in Walsall. The Dental Access Centre will try and see people with dental pain or swelling as soon as possible, normally on the same day and provides urgent dental treatment only.

The Dental Access Centre based at Blakenall Village Centre, Bloxwich WS3 1LZ operates an urgent dental service including the weekend and bank holidays (this includes Christmas day, Boxing day and New Year’s Day). The standard NHS emergency fee of £21.60 applies unless you are entitled to free NHS dental treatment.

Call NHS 111 for more advice and times

Don’t contact your GP, as they won’t be able to offer emergency or out-of-hours dental care.

If you’re in pain while waiting to see a dentist, take painkillers.
NHS 111 can also offer other self care advice.

NHS Health Services over the Easter period
As the Easter bank holiday approaches a reminder that this can be a very busy time for NHS services.    If you have an illness, injury or need medical advice please choose the most appropriate  service for your health concern to ensure we keep A&E for those who need it most.  There are a range of other NHS services open over the holiday period:
 Pharmacists
A selection of Pharmacy’s are open over the Easter weekend to provide a dispensing service and help you with minor health concerns.

NHS 111

NHS 111 is a free helpline which is available 24 hours a day, 7 day a week. A trained member of staff can provide over the phone advice and direct you to the most appropriate NHS service in your area. You should use NHS 111 service if you urgently need medical help or advice, but it’s not a life threatening situation.

Urgent Care Centres
Both Urgent Care Centres are open 7 days a week. Urgent Care Centres offers fast,  convenient and expert  care for injuries and illnesses that are urgent but not life threatening. There is no need for appointments. The Urgent care Centres are located at:

Walsall Manor Hospital
Wilbraham Road, Walsall, WS2 9PS.
Saddlers Centre, Bridgeman Street (access via Bridgeman Street only), Walsall, WS1 1YT.

Practice Clinical Pharmacist

Introduction:

Umbrella Medical employs Clinical Pharmacist within each of our 5 practices. Clinical pharmacists work as part of the general practice team to continue to improve the quality care provided from advice on medicines through face to face medication reviews to providing same day urgent access for patients with common minor ailments. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks. The role is pivotal to improving the quality of care and ensuring patient safety.

Having clinical pharmacists in GP practices means GPs can focus their skills where they are most needed, for example on diagnosing and treating patients with more complex conditions. This helps GPs manage the demands on their time.

Role of clinical pharmacist:

  1. Conduct medication review clinics to discuss your medication in depth, optimise and synchronise medication.
  2. Management of Minor ailments for patients requiring an urgent on the day appointment for:
  • Chest infections
  • Throat infections
  • Eye and Ear infections
  • Urine infections
  • High temperatures
  • Medication queries
  1. Resolve medicine issues and provide advice.
  2. Check medication changes following a hospital admission, and ensure patients receive the medicines they need following discharge.
  3. Prescribing within areas of competence (for Independent Prescribers).
  4. Management of long term conditions such as diabetes, asthma, arthritis or high blood pressure etc…
  5. Management of repeat prescribing process to improve access to medicines.
  6. Following a stay in hospital -If your medicines have been changed while you were in hospital, the clinical pharmacist can help explain these changes and ensure you get the maximum benefit from these medicine

By having a pharmacist on our team, we aim to reduce waiting times for appointments, improve patient health outcomes, improve screening and diagnosis of chronic and common ailments, reduce A&E admissions and attendances, reduce medicines wastage, and overall, improve patient safety regarding use of medicines.

If you would like to book an urgent appointment for the above minor ailments or medication review please call reception.  You will be booked in with our Practice Clinical Pharmacist at the earliest opportunity.

You should attend for a medication review every 12 months with the Practice Clinical Pharmacist so that we can ensure that you are getting the most from your medications.    Ask at reception when your next review is due.