Non-Clinical Team

Management

Greg Bloom

Group Practice Manager

Julia Moore

Deputy Group Practice Manager

Lorraine Stewart 

Locality Manager

Kate Waller

Locality Manager

Administration

Denise

Clinical Summariser

Magdy

Clinical Summariser

Alison

Clinical Summariser

Heather

Clinical Summariser

Clinical Summarisers

Our clinical summarisers are responsible for the managing all our incoming post and ensuring all appropriate action is taken. Furthermore, they summarise our patients’ records onto computer.

Sian

Secretary

Paige

Secretary

Balvinder

Secretary

Joanne

Secretary

Anna

Secretary

Secretaries

Our medical secretary team do a lot of the administrative work behind the scenes, which keeps the practice running smoothly. They deal with the doctors’ letters to hospital and consultants.

Sarah

Reception Manager

Reception Manager

The Reception Manager is responsible for supervising our team of receptionists who are all here to help you.

HOW CAN A RECEPTIONIST HELP YOU?

Receptionists are trained to assess your needs so that they can direct you to the right healthcare professional.
To do this they will;
• Take some general details about why you have contacted the surgery
• Help navigate you through health care services & systems

The GP is not always the best person to help you.
Receptionists are not ‘being nosey’, they are trying to make sure you receive the right care as quickly as possible.

Lisa

Deputy Reception Manager

Alison

Receptionist

Sue

Receptionist

Carol

Receptionist

Hena

Receptionist

Sarah

Receptionist

Lisa

Receptionist

Carli

Receptionist

Gemma

Receptionist

Reception

Our receptionist team will take your name on arrival, answer your phone calls, make appointment and handle any enquiries as well as a long list of other clerical duties. They are here to help you but their job is extremely demanding, so please help them by understanding the problems they face when trying to please everyone. They aim to be pleasant and courteous at all times.

They may occasionally need to ask for some medical details if your enquiry can be dealt with by speaking to a doctor on the telephone, but they will always treat what you say with the utmost confidentiality.

Jamie

IT Technician

IT Technician

Jamie is responsible for the daily IT issues within the Practice and manages the Practice IT infrastructure.

Cheryl

Housekeeping & Domestic

Sue

Housekeeping & Domestic