News:

Appointments
Consultations at the surgery are by appointment only and may be made in advance. Appointments may be made by telephoning 01922 620532 or by calling at the surgery.  Patients may see the doctor of their choice by appointment, though there may be a delay if you wish to see a specific doctor. 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Out of Hours
Should you have a genuine medical emergency and require a doctor urgently Monday – Friday before 8am or after 6.30pm or at anytime over the weekend or bank holidays please telephone our out of hours emergency number on 0845 145 1800

Practice Policies

CONFIDENTIALITY AND INFORMATION SHARING

We ask you for information so that you can receive care and treatment.  This information is recorded on the computer and we are registered under the Data Protection Act.  The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team.  However, for the effective functioning of a multi-disciplinary team it is necessary that medical information about you is shared between members of the team.

Please see the practice leaflet “how we use your health records” which provides full details on:

  • Why the NHS collects information about you and how it is used 
  •  Who we may share information with
  • Your right to see your health records and how we keep your records confidential


ACCESS TO MEDICAL RECORDS

You have a right to access your health records.  To do so please contact Estelle Powell who will inform you of the correct procedure and any costs involved.  We have attached our Practice Leaflet for your information

Access to medical records leaflet 


FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme.  A publication scheme is a guide to the “classes” of information the practice intends to routinely make available.  This scheme is displayed on the notice board in the main waiting room.

Freedom onf Information Publication Scheme