News:

Appointments
Consultations at the surgery are by appointment only and may be made in advance. Appointments may be made by telephoning 01922 620532 or by calling at the surgery.  Patients may see the doctor of their choice by appointment, though there may be a delay if you wish to see a specific doctor. 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Out of Hours
Should you have a genuine medical emergency and require a doctor urgently Monday – Friday before 8am or after 6.30pm or at anytime over the weekend or bank holidays please telephone our out of hours emergency number on 0845 145 1800

Complaints

We always try to provide the best services possible, but there may be times when you feel this has not happened. If you have any comments and suggestions to make please feel free to use the suggestion box based in the main waiting room.

Should you wish to make a complaint about the practice a leaflet explaining our complaints procedure is available at reception.

Complaints should be addressed to Mrs Estelle Powell, Practice Manager.

Click on this link to view our Practice Complaints Poster and Complaints Leaflet

Other useful resources

NHS Walsall       Customer Care Department Jubilee House, Bloxwich Lane, Walsall, WS2 7JL 

                            01922 618358 follow this link

 

Walsal Manor  Mrs.Doreen Russell, Patient Experience and PALS Manager

                            01922 656463     01922 656956  follow this link